Privacy Policy Overview
Protecting your information is important to us
Information We Collect
We gather certain data to personalize your city guide experience, improve our routes, and manage communication. Your privacy is always respected throughout this process.
-
→Name and contact details
-
→Travel preferences
-
→Usage and interaction data
-
→Device and browser details
-
→Feedback and survey responses
We protect your information under Malaysia’s privacy laws and only request data necessary for the outlined purposes.
How We Use Data
Data helps us personalize suggested routes, update guide details, and respond to your requests efficiently. It also aids in improving our services for future visits.
We use data to provide support, share updates about guides, and send informative content you may find useful. We do not share your information inappropriately.
Your Data Rights
You have the right to access, correct, or remove your data and can make requests regarding your personal information at any time.
Access Right
Request access to data we hold.
Correction Right
Ask for inaccuracies to be fixed.
Erasure Right
Request deletion of your data.
Portability Right
Obtain a copy of provided information.
How Data Is Shared
Information may be shared with partners who assist with service delivery. Such sharing follows strict privacy standards and legal requirements.
We never sell personal data and only share what is needed for your city guide experience.
How We Keep Data Safe
We adopt security measures such as encryption and access controls to protect your information from unauthorized disclosure or misuse.
These safeguards are updated in line with technology and regulatory standards in Malaysia.
Questions or Concerns?
Address: Jalan Kuning, Menara Pelangi, Johor Bahru 80400 Malaysia
Phone: +6013-811 1698
Email: content@gexovent.sbs